Effective Date: 27 August 2025
Website: pictivio.com
Company: BLOOMIFY COMPANY LIMITED PVT-Q7U98D2Y, Kenya
Email: hello@pictivio.com
1. General Payment Terms
All purchases made on Pictivio are processed in EUR (€).
By placing an order, you agree to provide accurate billing details and authorize us or our third-party payment providers to charge the applicable amount.
Access to digital products is typically granted immediately after payment confirmation.
2. Pricing & Currency
Prices displayed on the Website are inclusive of applicable taxes, unless stated otherwise.
Currency conversion fees may apply if your bank account or card is not denominated in EUR.
3. Payment Processing
Payments are securely processed through third-party providers.
We do not store or have access to your full payment card details.
You agree that by using our services, certain information may be shared with payment processors as necessary to complete the transaction.
4. Checkout Process
Orders are confirmed once payment has been successfully processed.
You will receive an email confirmation with purchase details.
In case of technical issues during checkout, please contact hello@pictivio.com within 48 hours.
5. Digital Products
Purchased digital products (photos, videos, or other media) will be available for download or access through your account.
Once access is granted, orders are considered fulfilled.
6. Custom Services
For custom video or creative services, timelines and scope will be agreed upon prior to production.
Payment must be received in full before work begins, unless otherwise agreed in writing.
7. Refunds & Cancellations
Refunds are handled in accordance with our Refund Policy.
Digital products are non-refundable once delivered.
Custom services may be eligible for partial refunds depending on progress at the time of cancellation.
8. Failed Payments & Chargebacks
If a payment fails or is reversed, access to the purchased product may be revoked.
Repeated payment issues may result in suspension of your account.
9. Security
All transactions are encrypted using SSL or equivalent technology.
While we implement industry-standard safeguards, you acknowledge that no system is entirely secure.
10. Changes to Terms
We may update these Payment & Checkout Terms at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Website constitutes acceptance of the updated terms.
11. Contact Us
For any payment-related inquiries, please contact us at:
Email: hello@pictivio.com
Company: BLOOMIFY COMPANY LIMITED PVT-Q7U98D2Y, Kenya
